Overview
What is OneCause?
OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large giving organizations or…
Extremely pleased with OneCause
Makes Events Run Smoothly
One-stop shop for your gala!
OneCause Success
Customer Service Star
Bidpal through OneCause offers an exceptional auction module
Solid product that has a winning support team.
BestCause!!
OneCause has made fundraising so easy!
Great Auction Software; Great Customer Service.
Easy to Use Immediately!
Great customer service, user-friendly platform, made our event day smooth
OneCause great for nonprofit fundraising events
Effective and User Friendly
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
What is OneCause?
OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Integrations
- Competitors
- Tech Details
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What is OneCause?
OneCause creates fundraising software that helps nonprofits engage donors and raise more money. To date, OneCause states their fundraising software has enabled 11,000 cause-driven organizations to raise more than $6.5B through more than 60,000 fundraising events and campaigns.
For more information and resources to guide fundraising efforts, visit www.onecause.com.
OneCause Screenshots
OneCause Integrations
OneCause Competitors
OneCause Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | United States, Canada |
Supported Languages | English |
Frequently Asked Questions
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Reviews and Ratings
(153)Attribute Ratings
Reviews
(1-25 of 44)Extremely pleased with OneCause
- Great customer service
- Auction format easy to understand
- Auction format is easy for patrons to use
- Lower the price of auction package
- Lower the credit card fees
- Provide several different banking options
One-stop shop for your gala!
- Online auction donation and listing for bidding
- Ticket and table sales
- Custom page creation
- Registration and day of check in
- It doesn’t allow you to customize the design of your link. When you post your link on Facebook, it’s branded for OneCause not for your event.
- It doesn’t directly talk to our database The Raisers Edge
- It doesn’t allow international donors to sign up
Bidpal through OneCause offers an exceptional auction module
- Allows users to bid on items anywhere in the world through their smartphone or computer
- Integrates attendee data seamlessly with other fundraising software such as Raiser's Edge
- Allows organization to custom build their auction website through their module
- Easily collects donations and transfers them to your organization's financial accounts
- When building a custom page, adding images and video is a tedious and cumbersome process
Solid product that has a winning support team.
- Excellent Customer Support
- Painless Payment Managment
- Comprehensive Auction Management
- Wanted to be able to manually add gifts to a fund appeal (at least in our package)
- Wish we had the ability to add more polish to our auction page and scoreboard ourselves (not have to pay OneCause to do it for us)
- Would like to have the set-up of a new event to be more intuitive.
OneCause has made fundraising so easy!
- CUSTOMER SERVICE!
- User friendly for bidders and donations!
- Great reports for tracking.
- I genuinely can't think of anything I'd suggest improving.
Easy to Use Immediately!
- logical layout
- easy reporting
- no errors in the platform even with patchy internet
- amazing support team with fast response
- Show more tables on each page or provide option to show all for wide view
- smooth out the auction item building process
OneCause great for nonprofit fundraising events
- silent auction
- raffle ticket sales
- event ticket sales
- cost
- sometimes hard to find reports
- can't add multiple pictures for prizes
OneCause is a One Stop Shop!
- Support
- Ease-of-Use
- Customizablility
- More HTML customizable options (i.e. package listings/restrictions)
Highly Recommend OneCause for your Fundraising Needs!
- Simplify the online donation processes
- Create impactful fundraising campaigns
- Host events of all types (virtual, in-person, and hybrid)
- Take payment options such as Apple Pay, Paypal, etc.
- OneCause could have better integration with donor databases
- I wish all of their fundraising platforms worked together. (Peer2Peer, the old event ticketing platform, Text2Give & their new event platform)
Beyons expectations
- integrate with social media
- intuitive program (easy to use)
- online resources
- ability to make pages more attractive - especially for auctions
Thankful for OneCause
- Organizes and presents silent auction items to market prior to the event
- Organizes sponsorships and ticket sales to track proceeds and projected revenue
- Stores guest contact information to send event info by email and text message
- Avoiding having to log in to your account each time you make an event donation
- Designing the mobile interface so you don't have to click on the menu to navigate to each page
- Creating a way to open tickets to a select group of guests
- Giving you totals easily, from donations to supporters.
- Easy to train operationally for your event.
- Allows multiple users creating an easier way to get more people in your organization involved.
- The details page is complicated for those who aren't familiar with graphic design.
- Not being allowed to have more than one raffle online.
More Than Just OneCause!
- It has great customer support.
- Platform is user-friendly.
- It has informative and educational webinars.
- I would like larger pictures for auction items.
- Some functionalities are difficult to locate, i.e. how to set a goal on the thermostat.
- It would be nice to be able to click on numbers in the Planner Summary on the Home page, i.e. under Auction Activity "# of Donations", it would bring up who donated and the dollar amount, under Supporters "# of Attendees"/"# of VIPs", under Proceeds "Silent Auction", etc...
- When setting up packages, I would like to be able to delete unused Categories.
Customer Service is Key!
- Good customer service.
- Pretty flexible program.
- Quick support responses.
- I think the default landing pages could have a better look and aesthetic. It looks pretty dated as of now.
- In my most recent event experience, our event consultant and their boss did not have the same price info. That caused some confusion for all of us, but especially me. I had to push back a lot in order to not be charged more than quoted. That was a first. More upfront pricing would be great.
- It would be nice to be able to edit multiple items at once - with more than just the options it gives now.
ONEderful
- Table organization and supporter management
- Easily send emails and text messages to supporters
- Organize payments and receipts with ease
- Allow for more visibility for donor names and amounts on the custom scoreboard
- Add a feature for different event types for table management
- Add more character limits for text messages
Very happy with OneCause
- Ticket sales
- Table seating
- Online bidding
- The front page of the website is tough to upload of google docs
- Clunky when navigating between screens.
User friendly!
- User friendly for donors
- Easy to organize tables
- Straight forward set up
- Professional staff
- Live auction could be improved.
- The reports page is difficult to navigate.
- Difficult to move between reports.
- Silent auctions.
- Inputs/Exports data.
- Payments
- Tickets - we didn't use this feature, seemed confusing, but will be using in future.
- Raffle - we had complaints that the page was not laid out very well. Our raffle should've had its own tab. I'm sure if we looked into it, we could've created one.
- Image links are difficult to obtain, and that's the only way to upload images to the page.
You get what you pay for
- Easy to donate
- Reporting
- Bidpal platform is easy to use
- Image uploading
- Back-end management could be a little more detailed and userfriendly
- Clear registration instructions
Excellent team, excellent support!
- Customer Support
- Customization
- More detailed and customizable reporting
- Website capabilities
- email / texting capabilities
- user friendly
- allows multiple fundraising applications in one mobile site
- reporting
- I struggle to get videos in the giving center to work properly.
- I wish you could insert photos directly into the giving center without having to use dropbox first.
- Donors would like a way to purchase tickets without creating a login.
Just started, but loving every minute of it!
- Makes the event site user friendly
- Makes reporting easy
- Makes it easy to customize each event for your organization
- Love the way the ticketing option allows you to take care of every possible option imaginable
- The compatibility of uploading images (either dropbox or google)
- Should be able to see the uploaded image without having to save (ie - logos)
OneCause works for Us!
- Charity auctions.
- Fundraising.
- Reporting.
- Page design usability.
- Customer support availability.
- Image uploading.
OneCause - multiple platforms useful for smaller nonprofits
- Easy to donate once page is set up
- Support responds quickly when you email for help
- Bidpal platform looks really sleek
- Parts of the website are easily customizable but there are other sections you must seek help that prevents users from making major mistakes.
- Love the newish feature of linking Facebook Fundraisers to Peer-to-Peer platform.
- BidPal should have an app. Across two different nonprofits, I've been asked by employees and donors why there isn't an app. It would make donating way easier.
- Peer-to-peer needs shorter URLs or give an option to use a bit shorter. p2p.onecause.com/campaign is long and if you do custom pages, it's even longer
- Wish I could test the looks of the Facebook Fundraiser when using Peer-to-Peer. It launched the fundraiser earlier than I intended.
- Peer-to-peer custom pages require using HTML which most people don't know how to use.
- Peer-to-Peer: You can make edits from the back end and front end, but when you're logged in as an admin, you can't view it as someone not logged in, thus can't make certain changes on the front end.
OneCause has made life easier!
- Creating event websites...very user friendly.
- Ticket managing - knowing what your sales are at.
- The price point is excellent for a nonprofit.
- Back-end management could be a little more detailed.
- It would be great to be able to generate links to copy and paste into a company email to send to sponsors so that they don't need to receive two emails to register attendees, one from OneCause and one from our company with more info.